Frequently Asked Questions (FAQ)
Welcome to Sideline Snax! Got a question? We’ve got answers.
🥪 About Our Snack Bags
Q: What comes in a Sideline Snax bag?
A: Each bag includes a balanced mix of kid-approved snacks—think chips, cookies, fruit, and a drink like Gatorade or Juice. We offer packs for all ages and dietary needs!
Q: Do you offer different sizes or types of snack bags?
A: Yes! We offer curated packs such as:
• Tiny Champs (Ages 3–6)
• Junior League (Ages 7–11)
• Teen Elite (Ages 12+)
• Peak Performance Pack
• Core Power Pack
…and more! Customization is also available at an additional fee for teams and events through the Contact Us form.
Q: Will the snacks in each Sideline Snax bag always be the same?
A: Not always! We like to keep things fresh and fun, so the contents of our curated bags may change from time to time based on availability, seasonality, and new snack discoveries we think your team will love. But don’t worry—we always keep your athlete’s age group and nutritional needs in mind.
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🛍️ Ordering
Q: How do I place an order?
A: Easy! Head to our home page, select your child/team's age group, choose from 1 of 3 snack bag sizes and select the packs you need. Choose your quantity, preferred delivery date, and checkout.
Q: Is there a minimum order?
A: For individual orders, there’s no minimum. For team or bulk orders, we typically ask for a 6-bag minimum.
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🚚 Delivery & Pickup
Q: Do you deliver?
A: Yes! We offer local delivery in select areas and shipping options nationwide. Delivery fees may apply depending on your location.
Q: Can I schedule a delivery for game day?
A: Definitely. We recommend booking at least 3–5 days in advance to guarantee game day delivery.
Q: Is local pickup available?
A: Not currently, though we will hopefully be able to offer it in the future
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💳 Payments & Refunds
Q: What payment methods do you accept?
A: We accept credit/debit cards, Apple Pay, and Google Pay through our secure checkout system.
Q: What’s your refund policy?
A: If something’s not right with your order, let us know within 24 hours. We’ll make it right with a replacement or refund.
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🍏 Nutrition & Safety
Q: Are your snacks allergy-friendly?
A: We offer nut-free, gluten-free, and dairy-free options. Please indicate any dietary preferences during checkout or contact us to make a special request.
Q: Are the snacks healthy?
A: Our packs are built with both fun and fuel in mind. We include both classic kid-favorites and smart snacks to keep athletes energized.
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📞 Contact & Support
Q: How can I reach you?
A: Email us anytime at support@sidelinesnax.com or send a message via our Contact Us page. We typically reply within 24 hours.
Q: Do you work with schools or leagues?
A: Yes! We love working with schools, coaches, and league organizers to provide easy, reliable snack solutions for sports seasons.